The Millstone Times May 2022

Library of Congress Acquires Audio Diaries from Healthcare Workers during COVID-19 continued from page 41...

Many contributors withheld their full names and other identifiers to provide a candid assessment of their working conditions, and the poignant accounts describe their personal risks, struggles and all-consuming frustrations while tending to the sick and dying. The collection reflects the daily scenes and emotional toll that played out in rural and urban hospitals across the nation in the early weeks of the pandemic, when the initial wave of cases overwhelmed emergency rooms, ICUs and morgues. The shortage of personal protective equipment (PPE) for medical staff, including masks and gloves, or ventilators for severely ill patients, added to the chaos in facilities already understaffed and overburdened. Arghavan Salles, an Iranian American bariatric surgeon in Stanford, California, had volunteered at an ICU unit in a New York City hospital, in what she described as an emotional “roller coaster ride,” at times fearing that the ill-fitting PPE would not protect her from contracting the virus. “The first couple of nights I was here were worse than I thought they would be in terms of how the patients were doing. I was very disappointed, I guess, really more upset about a couple of patients struggling to stay alive,” Salles says in one recording. “Who signed up to be rationing care and to have to decide whether someone’s mom, sister, or friend is going to get dialysis? I don’t think any one of us did.” For his part, Calvin Lambert, a first-year maternal-fetal medicine fellow in the Bronx, reflects on the disproportionate impact of the COVID-19 pandemic on African Americans and other communities of color and their general distrust of medical authorities. Lambert remembers treating a pregnant African American patient who became “irate, scared and tearful” as she refused to get nose-swabbed for the coronavirus, fearing that by doing so she would contract the virus.

“Rather than be defensive, it’s up to us to be understanding, to understand where they’re coming from and to try to demystify and to rebuild that trust through (patient) education and empowerment,” Lambert says in the recording. “I cannot help but think about how the healthcare system has sometimes failed these groups and how we need to continue to restore their faith in us.” Jacqueline Flores, a family medicine practitioner in California, remembers the day back in March of 2020 when an ICU patient died of COVID-19 after being taken off life support. By then, the hospital had instituted a no-visitor policy, so her family could only say goodbye from a computer monitor wheeled into the room. “It just made me sad to think of all those people who are currently battling this disease, and their family members are not allowed into the room, in their final moments. Made me quite emotional today,” said Flores, whose hospital repurposed a unit for an anticipated surge in COVID-19 patients. In the last year, the COVID-19 pandemic has claimed the lives of more than 595,000 people in the U.S. alone, according to data compiled by Johns Hopkins University. This crisis has also created a pandemic of grief, as thousands have died alone in hospital beds due to visitor restrictions. Families have had to say goodbye to loved ones from the blue glow of their smartphone screens, and virtual funerals have become the new norm. Silverman, an internist at the Zuckerberg San Francisco General Hospital and assistant professor of medicine at the University of California in San Francisco, founded The Nocturnists to support the well-being of medical professionals through the healing power of storytelling and “to unearth complex truths about doctoring, build community and facilitate an environment of acceptance and healing,” according to the group’s website. Since its debut in 2016, The Nocturnists has produced over a dozen live storytelling shows in the Bay Area and New York City and is now in the fourth season of its podcast, which features selected stories from The Nocturnists’ live shows, an ongoing “Conversations” series with medical authors, and the two special audio documentary series, “Stories from a Pandemic” and “Black Voices in Healthcare”. The Nocturnists is currently creating a new audio documentary series for the fall of 2021 called “Shame in Medicine”, in collaboration with researchers from the “Shame and Medicine” project at the University of Essex and “The Shame Conversation” at Duke University. The timely collection of diaries joins the Library of Congress as the ongoing national vaccination campaign aims to fast track the reopening of schools, businesses and institutions, and a gradual return to normal pre-COVID-19 family life. Prior to receiving the gift from The Nocturnists, the Library of Congress started building new collections within the last year to document the global COVID-19 pandemic through photographs, posters, public health data, and artists’ responses to the health crisis. The Library of Congress is the world’s largest library, offering access to the creative record of the United States — and extensive materials from around the world — both on-site and online. It is the main research arm of the U.S. Congress and the home of the U.S. Copyright Office. Explore collections, reference services and other programs and plan a visit at; access the official site for U.S. federal legislative information at; and register creative works of authorship at Healthcare workers struggled with their own fears of the COVID-19 pandemic while trying to save lives. (Art by Lindsay Mound)

44 The Millstone Times

May 2022

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